Administrator

We are inviting applications for a permanent position, based on a 4 day work week:

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IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment.

Administrator

National Mobility Centre, Clane

The purpose of this position is to administer the processing of Disabled parking permits in the National Mobility Centre in Clane.

Liaison

Liaison will be required with internal IWA staff and Management and also external stakeholders e.g. GP’s and people applying for parking permits for themselves and family members.

Main Duties and Responsibilities

Administer the issuing of parking permits.

Reconciliation of monies received for parking permits.

Undergo training as requested by National Transport Manager

Liaise with GP’s and permit applicants.

Provide advice to general public on Disabled motoring issues.

Carry out duties as directed by Office Manager, Mobility Centre

Actively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the service.   Record and report any incidents/accidents to the Service Co-ordinator.

Carry out other duties and/or responsibilities which may be assigned to you from time to time.

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.

PERSON SPECIFICATION

Training, Experience and Qualifications

An ECDL or equivalent qualification is desirable.

Excellent computer literacy including, Microsoft Office suite and CRM systems.

Experience of working in a busy office environment is essential.

Excellent telephone manner

Knowledge and Skills

Excellent customer service skills.

Some knowledge of the disability sector would be an advantage

Behaviours

Maintain calm in challenging situations.

Be solution focussed.

Be of good character

Competencies

Planning and Organising

Communicating and Influencing

Adaptability Drive and Resilience

Remuneration & Benefits

Annual salary range from €21,978.38 to €34,244.34 DOE

Access to PRSA Pension scheme

Sick pay scheme

Excellent working conditions

25 days annual leave pro- rata

Training and Development opportunities

Employee Assistance Services

The closing date for the applications is Thursday 17th April 2025.

Please note - ACADEMIC AND/OR PROFESSIONAL QUALIFICATIONS: - Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.