Community Support Worker - Galway

We would like to invite applications for the following 31 hour permanent role;

Position ID: P194335136

IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment

Community Support Worker

Galway City base with a requirement to support service hubs throughout Co Galway

As a Community Support Worker, you will be expected to develop, implement, and lead programmes, projects and individualised support to members engaging in our Adult and School Leaver services throughout Co Galway. The objectives of the Services are to provide pathways for people with disability to participate fully in the community, by means of establishing developmental, personal, and social inclusion programmes. You will be required to undertake and ensure the execution of such other tasks/duties as may be deemed necessary to the successful implementation of the programme.  Close liaison is required with the Service Co-ordinator, Service Support Officer, colleagues, volunteers, members, and their families. Links will also be made with relevant voluntary and statutory agencies and educational institutes.

Main Duties and Responsibilities

Develop and lead the implementation of Service Hub Programmes as set by the Service Co-ordinator and Service Support Officer in line with Operational Manual.

Facilitate opportunities for members to access community facilities and engage in community and other activities.

Support individual service users in line with the Associations Person Centred Approach and through the Individual Support Service.

Prepare and maintain records as required by the Operational Manual, Service Coordinator and Service Support Officer.

Mentor and support staff in all aspects of programme delivery

Accompany and support participants on annual holidays, outings, social and day trips as required.

Support and engage with a change management process in line with HSE New Direction standards as required by the Service Coordinator

Actively ensure that standards and practices regarding health and safety are fully adhered to in all activities and in the hub itself.  Record and report any hazards or accidents to the Service Co-ordinator

To comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation

The use of clamping, hoisting, and lifting equipment are an essential part of this role.

Patient moving and handling; assist with personal care of service users where required.

Ensure that your work and interactions with others is such that it promotes and enhances the independence of the service user.

Undertake training as directed by the Service Co-ordinator

Assist with safe transportation in line with requirements of the Transport Handbook guidelines. Driving of IWA vehicles may be part of this role.

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.

Flexibility and availability for out of hours service activities i.e. evenings and weekends

Support the fundraising function within IWA.

Carry out other duties and/or responsibilities which may be assigned to you from time to time.

PERSON SPECIFICATION

Training, Experience and Qualifications

QQI level 5 (Major Award) in Health Care Support or similar (a minimum of 5 modules completed and working towards the Major Award may be accepted).

QQI Major Awards that are deemed relevant to IWA are:

Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice)

Health Service Skills (to include minor components; Workplace Statutory Policies & Procedures, Care Skills, and Care Support)

Health Care Support (to include minor components; Safety & Health at Work, Care Skills and Care Support)

A full Category B Driving License with a minimum of two years’ driving experience is essential.

Knowledge and Skills

Previous experience of networking, facilitation, development and delivery of projects or programmes is required.

Previous experience of working with people with disabilities is required.

Strong computer and administration skills are essential.

Competencies

Communicating and Influencing

Motivating and Empowering

Innovation and Creativity

Planning and Organising

Quality and Customer Focus

Behaviours

The ability to work as part of a team and work on own initiative.

An ability to build strong relationships at all levels and show confidence among the team.

Strong customer service focus

Be of good character

Remuneration & Benefits

The hourly rate for this position is from €23,018.16 to €25,590.11 DOE

Excellent working conditions

Training & Development opportunities

25 days annual leave (Pro-rata)

Access to Defined Contribution Pension Scheme and group VHI & HSF Health Cash Plans

Employee Assistance Service

The closing date for applications is Wednesday, 22nd May 2024.

*The current pay scale is subject to an 8% salary rate increase in 2024, aligning with the recent WRC interim agreement aimed at enhancing pay adjustments within Section 39 organizations.

Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.