Service Coordinator - School Leavers Service

We would like to invite applications for the following full-time, 1 year fixed term contract role.

Service Coordinator - School Leavers Service

Waterford

IWA is committed to promoting and maintaining our diverse and inclusive work environment

The overall purpose of this role is to manage and develop the School Leaver Service for people with physical and sensory disability in Waterford and support the development of a range of new services in the area.  Support the long-term integration of young adults with physical disability into all aspects of Irish society through the appropriate use of a person-centred approach. Key internal relationships include interaction with Service and Area Managers, Rehabilitative Training Coordinator & other Community Centre and ALS Coordinators, National Development Officers, local staff, members and volunteers.  Externally a high level of promotional contact will need to be establish links with local authorities, schools, community groups and other relevant statutory or voluntary agencies.

Main Duties and Responsibilities

Manage and develop the School Leaver Service in Waterford in line with IWA’s service model.

Implement person-centered processes within the School Leaver Service.

Support Service Manager to further develop School Leaver outreach activities and hubs within the area.

Develop a range of new programmes and activities that support young adult members’ increased participation and independence in the community in line with HSE’s New Directions Interim Standards.

Manage and lead staff in a manner that facilitates team building and supports their professional development to meet the standards required by the Association.

Engage in assessing needs of new referrals to School Leaver Service in partnership with each person and their family or advocates.

Ensure services provided are in keeping with IWA Standards of Practice.

Develop and foster working relationships with both statutory and voluntary agencies.

Recruit and manage volunteers to assist with services, where appropriate.

Promote positive awareness of disability in the community.

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.

Any other duties as assigned to you from time to time

PERSON SPECIFICATION

Training, Experience and Qualifications

A degree at QQI Level 8 or professional qualification in one of the following disciplines: Applied Social Studies/Registered Nurse/ Social Worker / Community Work, and/or General Management is essential

Previous experience of people management is essential, including previous experience of working within the disability sector or similar services

Knowledge and Skills

Computer literate including use of databases and Microsoft Office suite is essential

A full driving license and own car are essential

Strong communication, creativity, problem solving and decision-making skills

Excellent negotiation and influencing skills

Experience of working with people with disabilities or a marginalised group

Demonstrate excellent communication skills with a good level of spoken and written English

Behaviours

The ability to work under own initiative and as part of a team

Person-centered approach

An ability to build strong relationships at all levels

Strong customer service focus

Flexible approach to work

High level of confidentiality

Competencies

Leadership

Commercial focus

Critical analysis & decision making

Communicating & influencing

Motivating, developing & empowering

Adaptability, drive & resilience

Remuneration & Benefits

Salary between €46,161 to €55,856 (DOE)

Vouched expenses and mileage

Excellent working conditions

Training & development opportunities

25 days annual leave

Access to PRSA Pension scheme and group VHI & HSF Health Cash Plans

Employee Assistance Service

The closing date for applications is Friday 13th June 2025

Documentary evidence of your relevant qualification(s) may/will be required in advance of or during the recruitment process.